Terms & Conditions

These agreements and policies apply to customers and users in North America.
To view agreements for a different location, select from the list below.

Website terms of use
Privacy policy
Booking conditions
Cookie policy
Promotions & Competitions

Our cookie policy

Cookie Policy


Cookies are small pieces of text (usually a string of letters and numbers) used to store information on web browsers. Cookies are used to store and receive information on computers, tablets, phone, and other web enabled ‘smart’ devices. Other technologies such as web beacons, that include storing data on your browser or device, may be used and will be referred to in this policy as ‘cookies’.

This policy explains how we use cookies and the choices you may have for cookies that are not strictly necessary for the provision of our sites and services. We will ask you to consent to our use of cookies when you first visit one of our sites or services.

Why do we use cookies?

When you visit or interact with our sites and services, we or our authorized service providers may use cookies to help provide you with a safer, faster, and overall better experience. They may also be used for advertising purposes, or website analysis to help us determine how and when people are visiting our sites.

Cookies may be either persistent or session based cookies. Persistent cookies will remain valid until the set expiry date, which you can see on our sites. Session cookies will expire when you close your browser.

The cookies we place will fall into one of the below categories:

  1. Operationally Necessary

  2. We may use cookies that are necessary to the operation of our sites. This includes cookies that allow you to access our site, identify irregular site behaviour, prevent fraudulent activity, monitor security, or similar functions.
  3. Performance Related

  4. We may use cookies to assess the performance of our sites, including as part of our analytic tools and services.
  5. Function Related

  6. We may use cookies that allow us to offer you enhanced functionality when accessing our sites. This may include enhancing the presentation of content on our sites.
  7. Targeting or Advertising Related

  8. We may use first party, or third party cookies to tailor our advertising to you.

Some examples of how we use these cookies are shown below.

Example 1, for advertising:

Cookies help us to deliver ads to people who have previously checked out or purchased a product or travel service we offer. Cookies allow us to limit how many times you may see these ads, for example, 3 times, instead of seeing them over and over again.

Example 2, security:

Cookies can help us deter spam and phishing attempts by letting us identify devices used to create fake requests or repeated attempts to access accounts that aren’t theirs.

Example 3, website usage:

Cookies let us know the dimensions and size of screens your device might use, so we can make sure our website renders correctly for your device

Where do we use cookies?

We may place cookies on your computer or device, and receive information stored in cookies when you visit:

A list of the cookie providers we use follows:

  • Google Analytics
  • Hotjar
  • Facebook
  • Optimonster
  • Google Ads

Controlling your cookies

Based on your region, you may be able to opt out of seeing online interest-based ads from participating companies through the following methods:

United States: Digital Advertising Alliance

Canada: Digital Advertising Alliance of Canada

Europe: European Interactive Digital Advertising Alliance

Please note: that ad blockers and other browser tools aimed at restricting cookie usage may interfere with these controls.

Browser cookie controls

Additionally, your device or chosen web browser may offer settings that allow you to choose if cookies are set, and how often you want to delete/refresh them. Please review your browser or device settings for more information.

Last Updated: 24/07/2018