Terms & Conditions

These agreements and policies apply to customers and users in North America.
To view agreements for a different location, select from the list below.

Booking conditions
Website terms of use
gWorld Terms of Use
Privacy policy
Credit terms
Cookie policy
Promotions & competitions

Our website terms of use

Please read these terms and conditions carefully before using this site.

Access to and use of any information on this website is conditional on your acceptance of these Website Terms of Use. We recommend that you read them carefully and print out and keep a copy of them for your future reference. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not wish to accept any part of these Terms of Use then you may not use our website.

Please Note:

When you visit our website or send e-mails to us, you are communicating electronically. We will also communicate with you by e-mail. You agree that all notices, agreements, disclosures and other communications that we provide to you electronically satisfy any requirement that such communications be in writing.

By using this website, you warrant to us that:

  • You will not use this website or any material or information on it for any purpose that is unlawful or prohibited by these Conditions;
  • You are at least 18 years old and have the legal authority to use this website in accordance with these Conditions;
  • You agree to be financially responsible for all charges, fees and other sums of whatever nature which arise out of your use of this website;
  • All information that you provide about yourself and about anyone else shall be true and accurate.

Booking Terms and Conditions

All bookings made with us are subject to our Booking Terms and Conditions in addition to our Website Terms of Use. We recommend that you read our Booking Terms and Conditions carefully and print out and keep a copy of them for your future reference.

Information about Us

www.globalworkandtravel.com is a site operated by The Global Work & Travel Co. (Asia Pacific) Pty. Ltd. (“We”). We are registered in Australia under Australian Company Number 600 280 331 and have our registered office at Bowden Liberatore, PO Box 3246, Darra, Queensland, Australia, 4076 with our principal place of business being Level 16, 50 Cavill Avenue, Surfers Paradise, Queensland, Australia, 4217. We are a proprietary limited company.

Changes to our Site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our Site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Copyright Notice

All content of this site (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software) is our exclusive property or that of our content suppliers (if applicable) and is, unless specifically stated otherwise, protected by copyright or similar ownership rights. It is published by us and may not be reproduced other than by downloading and viewing on a single computer and/or printing a single hard copy, for private purposes only. It is not to be otherwise reproduced, transmitted, made available on a network or used to create derivative works without our prior written consent. All rights are reserved.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The trade marks, logos and service marks shown on our website, unless otherwise specified, are our intellectual property. No rights are granted to use any of them without our prior written consent.

All rights reserved

No Reliance on Information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of Liability

Nothing in these Website Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Australian law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether expressed or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in our Booking Terms and Conditions.

Uploading Content to our Site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

We are committed to protecting your personal information and agree to handle your personal information in accordance with our Privacy Policy, available at this link. By providing personal information to us, you agree that our Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in our Privacy Policy. In particular, you agree that in certain circumstances (such as where you request us to book international travel and/or trips/excursions outside of the country for you), we are permitted to disclose your personal information to overseas recipients. Such recipients may include overseas travel service providers with whom you make a booking. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is based. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside of Australia. Generally, we will only disclose your personal information to these persons in connection with facilitation of your travel booking if applicable and/or to enable the performance of administrative and technical services by them on our behalf. Where we disclose your personal information to any person (including any overseas recipients), you agree that we will not be required to ensure that person’s compliance with Australian privacy laws or otherwise be accountable for how they handle your personal information. When used above, “disclose” includes to transfer, share, send, or otherwise make available or accessible to another person or entity.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the Site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described below (Rights you Licence).

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our site do not represent our views or values.

You are solely responsible for securing and backing up your content.

User Reviews

We may allow users to upload comments, videos, photographs, reviews, blog entries and other material in relation to travel or other services.

You agree that, at the date of posting, the material submitted by you is appropriate and accurate. You warrant that the material is not misleading, defamatory, untrue, malicious, offensive or abusive. You agree that you will not post any information or material that is owned by another third party without their express authority to do so.

You agree to indemnify us for the full amount of all damages, losses, costs and expenses (including legal costs) in relation to claims brought by any third party against us arising out of or in connection with breach of these Website Terms of Use in relation to any reviews you post or content you upload to our Site.

As noted above, we reserve the right to refuse to post or remove (without notice) any materials for any reason at our sole discretion.

Rights you Licence

When you upload or post content to our site, you grant the following licenses:

  • You hereby grant to The Global Work & Travel Co. (Asia Pacific) Pty. Ltd. a worldwide, irrevocable, perpetual, exclusive, transferable, royalty-free license, with the right to sublicense, to use, copy, adapt, modify, distribute, reference, store, cache, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit any content that you upload or post to our site on and through third-party distribution channels selected by, but not affiliated with, us in any form, medium or technology now known or later developed, in whole or in part, for any purposes, including for both commercial and non-commercial purposes.
  • You also hereby grant to The Global Work & Travel Co. (Asia Pacific) Pty. Ltd. the right to sublicense these rights to third parties for distribution via third party distribution channels, which may include viral distribution of the content you upload or post to our site. You agree that neither The Global Work & Travel Co. (Asia Pacific) Pty. Ltd. nor any third party distribution channels have any obligation to provide any compensation to you for your Content or the licenses granted herein.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Cybercrime Act 1990 (Cth). We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our Site

You must not link (including deep linking) to our website or access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our prior written agreement.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Where granted, we reserve the right to withdraw linking permission without notice.

Third Party Links and Resources on our Site

This website may contain links to other websites. Except where they belong to us, such other websites are not under our control or maintained by us. We are not responsible for the content of such websites. We provide these links for your convenience only but do not monitor or endorse the material on them. We cannot accept any liability in relation to any such other websites or in relation to any material or information appearing on them or which you may otherwise come across after leaving our site by way of a hypertext link or any other means.


You agree to defend and indemnify The Global Work & Travel Co. (Asia Pacific) Pty. Ltd. and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • your breach of this Agreement or the documents referenced herein;
  • your violation of any law or the rights of a third party; or
  • your use of this Website.

Applicable Law

If any dispute arises between you and us, the laws of Australia will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Australia, and waive any right that you may have to object to an action being brought in those courts.

If any exclusion(s) or limitation(s) contained in these Website Terms of Use is found, in whole or part, to be unlawful, void or for any other reason unenforceable for any purpose(s), that exclusion(s) or limitation(s) or the part(s) in question shall be deemed severable and omitted from these Terms of Use for that purpose / those purposes. Such omission shall not affect the validity, effectiveness or enforceability of the other provisions of these Terms of Use.

Changes to these Terms

We may revise these Website Terms of Use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Contact Us

To contact us, please email media@globalworkandtravel.com

Thank you for visiting our site.

Updated: July 24, 2019


This Acceptable Use Policy sets out the terms between you and us under which you may access our website www.globalworkandtravel.com (our site). This Acceptable Use Policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this Acceptable Use Policy, which supplement our Website Terms of Use.

www.globalworkandtravel.com is a site operated by The Global Work & Travel Co. (Asia Pacific) Pty. Ltd. (“We”). We are registered in Australia under Australian Company Number 600 280 331 and have our registered office at Bowden Liberatore, PO Box 3246, Darra, Queensland, Australia, 4076 with our principal place of business being Level 16, 50 Cavill Avenue, Surfers Paradise, Queensland, Australia, 4217. We are a proprietary limited company.

Prohibited Uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect including but not limited to making false, misleading or deceptive representations.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (as set out below).
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
  • To use the website to invade the personal privacy of any other person or groups.
  • To make a contribution to the website that is defamatory or libellous, or likely to damage the reputation of any person, group of people or organisation.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our Website Terms of Use.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Interactive Services

We may from time to time provide interactive services on our site, including, without limitation:

  • Trip Review Facilities.
  • Photo Upload Facilities,
  • Video Upload Facilities.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We may, at any time:

  • Modify the service, which may include additional services;
  • Modify the manner in which the service is provided, which may include technological requirements; and/or
  • Modify the website.

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content Standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in Australia and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trademark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and Termination

We will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Acceptable Use Policy constitutes a material breach of the Website Terms of Use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this Acceptable Use Policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Survey Participation Conditions

These terms and conditions contain important information about your participation in surveys conducted by The Global Work & Travel Co.

Your participation in any survey through gWorld, The Global Work & Travel Co. website, or any part of the The Global Work & Travel Co. digital network will be governed by these terms.

These terms and conditions incorporate The Global Work & Travel Co.’s privacy policy, and any information gathered will be subject to that policy.

We may change these terms at any time. If we do, an amended version of these terms will be posted as a replacement. Your continued participation in any surveys after a change to these terms constitutes your acceptance of those changes.

How can I participate in a survey?

You may receive a request to participate in a survey from The Global Work & Travel Co. via email, in-app notification, invitation via phone at the end of a call, SMS, paper-based questionnaire, popup box across our digital network, or via URL.

What happens to the information I provide?

All information gathered by our surveys remains confidential and subject to The Global Work & Travel Co’s privacy policy. We gather this information to improve the products and services we offer and to develop new procedures.

Our surveys may contain ‘free text’ elements, where you can provide information in your own words. Please note, this information is recorded as is (ie unedited). Please do not put down sensitive information.

Acceptance of risk and release from liability

You are wholly responsible for your participation in any survey. You are solely responsible for content that you transmit via the survey. You agree to indemnify us for any loss, damage, cost, or expense that we may suffer or incur as a result of or in connection with your use of any survey.

To the maximum extent permitted by law, we exclude all implied warranties which might apply in relation to your participation in any survey.

We are not responsible for any loss, damage, or other claim arising from failure to claim any rebate/gift/prize or other free item offered in conjunction with participation in a survey.

Prize Draws

No donation is necessary to enter or participate. On completion and submission of the survey, participants are automatically entered into the competition draw for their chance to win the specified prize.

To enter, the individual must meet all eligibility requirements for that prize draw.

Individuals who start the survey but do not complete it, or complete it but do not return it, or partially complete it, or complete the survey but do not enter their email to enter the prize draw, will not be eligible to go into the prize draw.

Each participant will receive one (1) and only one (1) entry per prize draw.

The prizes for surveys may differ from time to time, and this will be specified in the survey description along with when the prize pool is drawn.

There is a limit of one (1) prize per individual per prize pool.

Prizes are not transferable, or exchangeable. They cannot be taken as cash or other currency.

If the prize is unavailable, at our discretion, we reserve the right to substitute the prize with a prize of equal value.

If the prize draw is interfered with in any way or is not capable of being conducted in a reasonable time frame, for any reason beyond our reasonable control, including but not limited to technical difficulties, unauthorised intervention, or fraud, we reserve the right to the fullest extent permitted by law to: (I) disqualify any entrant; or (II) to modify, suspend, or terminate or cancel the promotion, as appropriate.

Any cost associated with accessing the survey is the participant's responsibility. Any costs incurred by the participant are the participants responsibility.

Changes to the Acceptable Use Policy

We may revise this Acceptable Use Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this Acceptable Use Policy may also be superseded by provisions or notices published elsewhere on our site.

Contact Us

To contact us, please email media@globalworkandtravel.com

Updated: May 3, 2020